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SAFEGUARDING
Our number one priority here at Gateway is the safety of our service users, and all that visit us. We have stringent safety standards and have in place both local and national policies, which reflect legislation designed to identify and protect individuals. All our staff /volunteers are DBS checked and our support staff are trained in first aid and safeguarding procedures. We carry out thorough risk assessments of all activities to ensure that they are carried out as safely as possible.
We are committed to provide a safe environment for the wellbeing of our service users. If you wish to suggest or have any ideas on how to further support our safeguarding initiatives, please contact us. Further to this if you have concerns regarding safeguarding issue’s we have a dedicated Safeguarding lead and complaints procedure in place.
Gateway safeguarding lead:
Amjad Mennen is the safeguarding lead at Gateway. If you would like to raise a concern, please contact him by email on Amjad.Mennen@gatewayleisure.co.uk.
Or call on 01706 854064
To report concerns to Rochdale council, please contact them using adult.care@rochdale.gov.uk
Or call them on 0300 303 8886
To report your concerns to the CQC, please visit Give feedback on care – Care Quality Commission (cqc.org.uk)
Or call them on 03000 616161
Make A Complaint
If you would like to make a complaint in writing to Gateway Leisure, you can do so using this form. You may also contact admin@gatewayleisure.co.uk or call 01706 515800.